Terms & Conditions
We like happy customers. Every effort will be made to ship your order in a timely fashion. In stock items will ship within one (1) week unless otherwise notified. If an item drop ships directly from a third party vendor we will notify you of an approximate ship date.
Due to the personalized nature of our products, no orders may be cancelled once they have been placed. Please check your order carefully for accuracy and call or email us if you have questions about monogram placement, font choice, thread color or anything else. We are always happy to make suggestions and if we feel that a customers choice may not result in a good outcome we will contact you.
Returns are not permitted as we make every effort to ensure our products are shipped free of any manufacturer defect. If we somehow make a mistake (we are human) please do not hesitate to contact us immediately so that we can work with you to remedy the situation. No returns are permitted if you are not happy with your personalization choices so please chose carefully.
We are a small family business and not a big box store. We hand sew and manufacture many of our products. We hope that you enjoy our things as much as we enjoy making them for you and look forward to working with you.